Çentik vs Epos Now at a glance
The shortest answer is that Çentik is primarily a loyalty and retention layer, while Epos Now is primarily a POS platform that offers loyalty inside its app ecosystem. Epos Now's official Loyalty page describes redeemable points, configurable point value, personalised loyalty cards scanned with an Epos Now swipe card reader, customer-spend and redemption analytics, review collection and a 30-day free trial. Epos Now Çentik's English site describes an app-free browser flow, Apple Wallet and Google Wallet access, NFC and QR earning, digital stamp cards, campaigns, analytics and operation without a POS integration. Çentik +1
| Core product | Standalone loyalty and retention platform focused on cafés and coffee shops. Çentik | Broader POS ecosystem with a Loyalty app in the Epos Now AppStore. Epos Now +1 |
| Customer access | Browser-based card with optional Apple Wallet or Google Wallet; no dedicated app required. Çentik | Official Loyalty page emphasises personalised loyalty cards scanned via an Epos Now swipe card reader; it does not state that a dedicated customer app is required. Epos Now |
| In-store earning | NFC Çentik Stamp or QR flow; the same digital card is updated. Çentik +1 | Redeemable points are awarded around purchases in the Epos Now environment, with configurable point value and reward thresholds. Epos Now |
| POS dependency | Designed to run independently of the merchant's existing till. Çentik +1 | Designed as an Epos Now AppStore product and presented around Epos Now hardware, reporting and customer purchase data. Epos Now +1 |
| Merchant insight | Customer profiles, visit history, returning/lapsed segments, repeat-visit analytics and campaigns are publicly described. Çentik | The Loyalty dashboard is described as showing spend, points accrued and reward redemption behaviour; Epos Now also offers wider POS reporting. Epos Now +1 |
| Public loyalty pricing | Current English pages conflict: the homepage shows $9.99/month while /en/pricing shows ₺999/month. Verify the live checkout or written quote before publishing a UK price. Çentik +1 | The public Loyalty page advertises a 30-day free trial but does not show the ongoing Loyalty add-on price. Verify the current quote and contract terms. Epos Now |
| Best fit | A venue that wants a visible app-free loyalty layer without replacing its current POS. | A venue already using, or planning to adopt, Epos Now and wanting loyalty close to the same till and reporting environment. |
What Epos Now Loyalty actually offers
Epos Now's loyalty proposition sits inside a much larger commerce stack. The Loyalty app lets merchants define the value of points, set how customers collect and redeem them, use personalised loyalty cards and analyse customer spend, point accrual and redemption. It also includes purchase feedback and review collection. Epos Now Beyond loyalty, Epos Now's UK POS product covers areas such as payments, stock, staff, reporting and a marketplace of integrations, so its strongest case is consolidation rather than loyalty alone. Epos Now
Where Çentik is different
Çentik is built around a lighter counter journey: the customer can open a loyalty card in the browser, add it to Apple Wallet or Google Wallet, then earn through the physical NFC Çentik Stamp or a QR flow. The merchant does not have to replace or connect a POS to start. Its public English pages also describe reward tiers, customer management, repeat-visit analytics, win-back and birthday campaigns, QR Menu Pro and barista accounts. Çentik +1 That is a workflow difference, not proof that one platform will produce better retention for every business.
Who each option is best for
- Çentik is a natural fit when the merchant wants to keep an existing till or payment provider and add loyalty as a separate layer.
- Epos Now Loyalty is a natural fit when the merchant already uses Epos Now, or wants Epos Now for POS, payments, stock and reporting as well as loyalty. Epos Now
- Çentik is worth evaluating when app-free browser access, Apple Wallet or Google Wallet, and a visible NFC/QR counter touchpoint matter to the customer journey. Çentik
- Epos Now is worth evaluating when loyalty should sit close to purchase data and the merchant values a broad POS app ecosystem more than having an independent loyalty layer. Epos Now +1
Limitations and checks before buying
- Çentik's live English pricing is currently inconsistent: the homepage shows $9.99/month, while the English pricing page shows ₺999/month. A UK-facing comparison page should not publish a single Çentik price until the canonical price is aligned. Çentik +1
- Çentik's English homepage lists multi-location support, but its FAQ also says multi-location management is still in progress. Multi-site buyers should verify the current production capability before rollout. Çentik
- Epos Now's public Loyalty page confirms a 30-day trial but does not show the ongoing loyalty subscription price. Ask for a written quote covering the loyalty add-on, hardware, support, payments requirements, VAT and minimum term. Epos Now +1
- Because Epos Now Loyalty is sold through the Epos Now AppStore and described around Epos Now card readers and purchase analytics, businesses keeping a different till should confirm the exact integration path rather than assume the loyalty product is standalone. Epos Now
- An independent TechRadar review last updated in April 2025 described Epos Now as broad and easy to set up, while also calling it relatively expensive. Treat that as dated review context rather than a current price comparison. TechRadar
Migration from Epos Now Loyalty to Çentik
No public source reviewed for this comparison documents a one-click Epos Now Loyalty-to-Çentik migration. A controlled migration should therefore start with an export and reconciliation exercise, not a switch-off. Inventory customer identifiers, contact details, point or reward balances, redemption state, consent records and suppression preferences; confirm which fields Epos Now can export; map those fields into the target structure; deduplicate customers; reconcile totals; run a small pilot; and only then set a cutover date. Epos Now publishes exportable reporting and CSV workflows for parts of its data, but that does not prove that every Loyalty field is exportable in the same way, so the exact customer and points export should be verified with Epos Now support. Epos Now +1
- Freeze programme-rule changes before the migration so point values and reward thresholds do not move during reconciliation.
- Export and separately count customers, point balances, outstanding rewards and recent redemptions; do not rely on a single aggregate total.
- Preserve the original customer identifier where permitted so duplicate profiles can be traced back during testing.
- Treat marketing permission as a separate field from loyalty membership. Moving a loyalty account does not automatically give permission to send promotional email or SMS.
- Keep evidence of how and when consent was collected and preserve opt-outs or suppression status. ICO guidance says electronic marketing to individuals commonly requires valid consent or an applicable soft opt-in and that organisations should keep clear records. ICO +1
- Run a sample migration and compare balances before notifying customers or decommissioning the old workflow.
Decision criteria for a UK café or local venue
Ask four operational questions. First, are you replacing your POS anyway, or only adding loyalty? Second, should loyalty earning happen as part of the till transaction or through a separate NFC/QR interaction? Third, do you want customers to use a browser and mobile wallet, a physical loyalty card, or both? Fourth, how important are wider POS capabilities such as stock, payments and app integrations compared with a narrow retention workflow? If you are buying a new commerce stack, Epos Now deserves evaluation as a whole system. If you want to leave the existing stack untouched, Çentik is structured around that constraint.
UK privacy and marketing considerations
Whichever platform you choose, loyalty data and marketing permissions need separate governance. The ICO's current PECR guidance says organisations normally need consent before sending unsolicited electronic marketing to individual subscribers unless a relevant exception such as the soft opt-in applies, and consent must be freely given, specific, informed and unambiguous. ICO This comparison is not legal advice; a UK rollout should document controller/processor roles, privacy notices, retention, lawful bases, marketing consent, opt-outs and any international data transfers before importing live customer data.
Is Çentik a replacement for Epos Now?
Not generally. Çentik is positioned as a loyalty and retention layer that can run beside an existing till, while Epos Now is a broader POS platform with loyalty as an app. A business could compare them for loyalty, but they are not identical product categories. Çentik +1
Does Epos Now Loyalty require a customer app?
The public Epos Now Loyalty page does not describe a required customer app. It emphasises personalised loyalty cards that can be scanned with an Epos Now swipe card reader. If a mobile-wallet or app-based customer experience is important, confirm the current options directly with Epos Now. Epos Now
Which platform supports Apple Wallet and Google Wallet?
Çentik publicly states that its loyalty card can be added to Apple Wallet and Google Wallet. The Epos Now Loyalty page reviewed for this comparison does not make the same claim, so wallet-pass support should be verified with Epos Now rather than assumed absent. Çentik +1
How much does Epos Now Loyalty cost in the UK?
Epos Now publicly advertises a 30-day Loyalty trial, but the Loyalty page does not list the ongoing add-on price. Ask for a current written quote and check the wider POS, payments, VAT and contract terms that apply to your package. Epos Now +1
Can I migrate Epos Now loyalty customers to Çentik?
A one-click migration is not documented in the public sources reviewed. The safe route is to verify exportable customer and loyalty fields, map balances and reward states, preserve consent and opt-out records, test a sample and reconcile totals before cutover.
