Short answer: Çentik is a loyalty layer; Slerp is a wider ordering stack
Slerp positions itself as an online ordering system for restaurants, bakeries and QSRs, with web ordering, branded apps, delivery, click & collect, loyalty, CRM and order management. Its loyalty product works across online, app and in-store journeys. Çentik is narrower by design: its public product pages focus on digital loyalty for cafés using NFC or QR, browser-based customer cards, Apple/Google Wallet, campaigns, customer management, analytics and QR Menu Pro, without requiring a POS integration. Sources: https://www.slerp.com/ ; https://www.slerp.com/loyalty/ ; https://centik.app/en ; https://centik.app/en/how-it-works
Recommendation : choose based on the problem you actually need to solve. If direct ordering, courier orchestration and digital order operations are central, Slerp has the broader documented stack. If you mainly want a dedicated loyalty system that can sit alongside your existing till and ordering tools, Çentik is the more focused product shape.
Çentik vs Slerp feature comparison
| Primary product | Digital loyalty and repeat-visit tooling for cafés and local hospitality businesses. | Direct online ordering platform for restaurants, bakeries and QSRs, with loyalty as part of a wider stack. |
| Customer app required | No dedicated app required; customer card can run in the browser and can be added to Apple Wallet or Google Wallet. | No app required for loyalty; customers can use the web storefront and in-store Wallet Pass. A branded native app is available on the higher plan. |
| In-store loyalty interaction | NFC Çentik Stamp/point or QR, updating the same digital card. | Personal QR code from app or Apple/Google Wallet Pass; staff scan it on a tablet using Slerp's partner app. |
| Loyalty mechanics publicly documented | Digital stamps, reward tiers, visit history and campaign tools. | Points, stamps, milestones/tiers and bonuses; online and in-store activity can use one scheme. |
| Online ordering | Not positioned as a full direct-ordering platform on the reviewed public pages. | Core product: branded web ordering, click & collect, delivery, catering and related order management. |
| Delivery and courier orchestration | Not documented as a core Çentik feature on the reviewed pages. | Documented integrations with several UK courier networks and managed delivery operations. |
| CRM and marketing | Customer profiles, segments, repeat-visit analytics and campaigns such as double stamps, win-back and birthday. | Loyalty feeds customer data into Slerp; Slerp CRM is an optional paid add-on with campaigns, segments and automations. |
| POS relationship | Publicly states that loyalty can run independently of the POS and no POS integration is required. | Supports multiple POS integrations. Slerp states till-integrated loyalty is available with Lightspeed K Series and 3S POS; other in-store earning can use its partner app. |
| Multi-location | Multi-location support is publicly listed. | Multi-site support is documented; group pricing is agreed directly. |
| Public pricing evidence | 30-day free trial is documented. Current English pages show conflicting public prices, so a UK buyer should confirm the live commercial price before purchase. | Slerp states £125–£250 per site per month depending on plan, plus a platform fee on orders and card processing; CRM is an add-on. It also states a £500 onboarding fee, waived if the operator goes live within 30 days. |
| Best fit | Operators wanting a focused, low-friction loyalty layer without replacing their existing POS or forcing a customer app. | Operators wanting direct ordering, delivery, loyalty and related customer data in one hospitality commerce platform. |
Evidence note: Slerp's current loyalty page explicitly says customers do not need to download an app, and describes in-store earning through Apple/Google Wallet Pass QR codes scanned by staff. Its commercial model and onboarding terms are stated on Slerp's own maintained company-information page. Çentik's current English homepage and pricing page disagree on price, so this comparison deliberately does not present a single UK Çentik subscription figure as verified. Sources: https://www.slerp.com/loyalty/ ; https://www.slerp.com/ai-info-page/ ; https://centik.app/en ; https://centik.app/en/pricing
Where Slerp is stronger
- Direct ordering is central to Slerp: branded web ordering, click & collect, delivery and catering are documented parts of the platform.
- Slerp can connect loyalty to online orders and in-store activity within the same broader ordering ecosystem.
- Slerp documents a larger POS and delivery integration footprint than Çentik currently presents publicly.
- Operators that want a branded native ordering app can buy a Slerp plan that includes one.
- Slerp's own CRM is available as a paid add-on, while its platform also documents integrations or webhook-based connections to external CRM/marketing tools.
These are meaningful advantages when the buying decision is really about restaurant commerce, not just loyalty. A multi-site restaurant group replacing marketplace dependency or consolidating ordering and delivery operations should evaluate Slerp on those broader economics rather than compare it with a loyalty-only checklist. Sources: https://www.slerp.com/ ; https://www.slerp.com/whats-included/ ; https://www.slerp.com/ai-info-page/
Where Çentik is simpler
- Çentik can run without replacing or integrating with the merchant's POS, which reduces implementation scope for a café that only wants loyalty.
- The customer journey does not require a dedicated app: the card can open in the browser and can live in Apple Wallet or Google Wallet.
- Çentik supports a visible physical NFC touchpoint at the counter as well as QR, which can suit a fast coffee-shop routine.
- The reviewed public product pages combine loyalty, customer management, campaigns, analytics, staff accounts, multi-location support and QR Menu Pro in one café-focused product.
- A merchant can test the product with a publicly documented 30-day trial before committing.
Limitation: Çentik should not be positioned as a substitute for Slerp's full ordering, courier and operational stack. Its public materials currently show a much narrower scope, and its English pricing is inconsistent across pages. A UK launch page should resolve that pricing inconsistency before using price as a headline competitive claim. Sources: https://centik.app/en ; https://centik.app/en/pricing ; https://centik.app/en/how-it-works
Who should choose which?
Çentik is the clearer fit for an independent café, bakery or small hospitality group whose main objective is repeat visits and customer recognition, and that wants to keep its existing POS, payment provider and ordering setup. Slerp is the clearer fit when direct online ordering, delivery, click & collect, catering, branded app experiences or deeper order-linked data are core requirements.
- Choose Çentik when loyalty is the project and you want minimal change to the rest of your stack.
- Choose Slerp when ordering and delivery are the project and loyalty should sit inside that commerce system.
- Shortlist both when you are a café or bakery with meaningful online ordering volume and you are deciding whether loyalty should remain independent or become part of a wider direct-ordering platform.
Pricing and total cost: compare scope, not just the monthly fee
Slerp's maintained company-information page states a monthly platform fee of £125–£250 per site, depending on whether a branded native app is included. It also states that a platform fee applies to orders, standard card processing applies, CRM is an optional add-on priced by customer records, and onboarding is £500 but waived if the operator goes live within 30 days. Typical terms are stated as 12 or 24 months, with rolling terms also available. Exact multi-site pricing is quoted directly. Source: https://www.slerp.com/ai-info-page/
Çentik publicly documents a 30-day free trial, but the reviewed English homepage and English pricing page currently show different prices. Until those pages are aligned, a UK comparison should say 'confirm current price' rather than publish a single definitive Çentik price. Sources: https://centik.app/en ; https://centik.app/en/pricing
Migration from Slerp to Çentik: what to check first
A migration is not just a CSV import. Before moving any loyalty programme, map customer identities, current points or stamps, unredeemed rewards, consent records, suppression/opt-out status, location mappings and any order-linked fields you still need. Slerp states that the operator owns customer data and keeps it when leaving, but the exact export format, field coverage and operational handover should be confirmed for your account before signing a migration plan. Source: https://www.slerp.com/ai-info-page/
- Export and reconcile customer identifiers before changing any live earning rules.
- Decide how existing Slerp points, stamps, milestones and unredeemed rewards will map into the Çentik programme.
- Preserve consent evidence and suppression lists; do not treat loyalty membership as automatic permission for marketing.
- Run a sample migration and compare customer totals, balances and reward states before launch.
- Communicate the cut-over date, what happens to existing rewards and how customers access the new card.
- Keep a rollback copy of the source export and document reconciliation results.
UK privacy and marketing considerations
Loyalty and CRM data can trigger both UK data-protection obligations and PECR rules for electronic marketing. ICO guidance says marketing emails and texts to individuals generally require consent unless a valid soft opt-in applies, and recipients must have a clear way to opt out. This is not a claim that either platform is legally compliant in every implementation; merchants should configure consent, notices, retention and marketing workflows for their own use case and obtain legal advice where needed. Sources: https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guidance-on-direct-marketing-using-electronic-mail/ ; https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/electronic-and-telephone-marketing/electronic-mail-marketing/
Independent evidence and review signal
Capterra UK lists Slerp at 4.9/5 from 33 reviews in the most recent indexed snapshot we reviewed. Treat that as a third-party review signal rather than a guarantee of fit, and read recent reviews for implementation, support and workflow detail relevant to your own business. Source: https://www.capterra.co.uk/software/1018923/slerp
Decision checklist
- Do you need a loyalty programme, or do you need to rebuild your direct ordering channel?
- Must loyalty work without changing the POS?
- Do customers need browser access, Apple/Google Wallet, NFC, QR, or a branded native app?
- Do you need courier orchestration, click & collect, catering or order management?
- Do you need loyalty behaviour linked directly to order value and order history?
- What customer and consent data must be migrated, and in what export format?
- What is the full first-year cost after platform fees, payment processing, onboarding, CRM and hardware or implementation needs?
- What contract term, support model and go-live timeline are acceptable?
Frequently asked questions
Is Slerp only a loyalty platform?
No. Slerp presents itself primarily as a UK direct-ordering platform for hospitality. Loyalty is included within that wider stack, alongside web/app ordering, delivery, click & collect and other operational tools.
Do Slerp customers need to download an app for loyalty?
No. Slerp says loyalty can work through its web storefront without an app, and in-store customers can use a personal QR code from Apple Wallet or Google Wallet. A branded native app is optional on the higher plan.
Does Çentik require a POS integration?
No. Çentik publicly states that it can run independently of the POS, using NFC or QR to update the customer's digital loyalty card.
Which is better for a café that already likes its POS?
If the main requirement is loyalty and you want to keep the existing POS and ordering stack, Çentik is structurally the more focused option. If the café also wants to replace or expand direct ordering, delivery and customer-data workflows, Slerp deserves consideration because those are central parts of its platform.
Which has the broader restaurant technology stack?
Slerp. Its public materials document ordering, delivery, click & collect, catering, branded apps, loyalty, CRM options, order management and multiple integrations. Çentik's reviewed public pages are much more focused on loyalty, customer retention and QR menu tooling.
How much does Slerp cost?
Slerp currently states £125–£250 per site per month depending on plan, plus a platform fee on orders and card processing. CRM is a paid add-on. It also states a £500 onboarding fee, waived if the operator goes live within 30 days. Multi-site pricing is quoted directly.
How much does Çentik cost in the UK?
The 30-day free trial is publicly documented, but the current English homepage and pricing page show conflicting prices. Confirm the live UK commercial price with Çentik before relying on a figure in a procurement decision.
Can I migrate from Slerp to Çentik?
Potentially, but the migration should be scoped around exported customer identities, balances, rewards, consent and suppression records, location data and any fields you need to preserve. Confirm the export available from your Slerp account and run a reconciliation test before cut-over.
